It is hard to find a business task that cannot be automated on Zoho platform
Zoho CRM
A multifunctional workflow system that is easy to customize for any business task. Zoho offers one of the best price-performance ratio, allows you to scale processes and develop a product faster.


Zoho Sales
Use the best practices in building sales processes. The CRM system already includes "tips" that are used in the USA
Zoho Marketing
Attract more customers with Zoho Marketing Automation - a module for managing all marketing activities
Zoho Desk
Create the perfect service. Zoho Desk will allow you to register all customer requests and follow them through a given process
Zoho Recruit и Zoho People
Recruit and retain the best employees. Use Zoho Recruit and Zoho People to build all of your company's HR processes
Zoho Creator
Automate even those processes for which there are no ready-made solutions. Zoho Creator - a platform for automating any process from scratch
Zoho Workplace
Build perfect communication within the team. For your help: Zoho Mail, Zoho Cliq messenger, Zoho Meeting video call, Zoho Connect social network
Zoho Projects
Manage external and internal projects professionally with Zoho Projects, control employee workload and task deadlines
Zoho Books
Take control of your finances. Set up management accounting in Zoho Books and get P&L, cashflow and dozens of other financial reports
Zoho Analytics
Collect all analytics into reports and dashboards based on Zoho Analytics, make decisions based on numbers


The companies that require comprehensive automation processes and want a powerful cloud system
Those who want to configure a set of modules themselves, and pay only for those ones their business currently requires
Small+ and medium-sized businesses
Those who have already quite complex processes where simpler systems are hardly able to cope

Achievements and awards

Customers' Choice 2022
Golden Medal of Software Reviews 2022
Leader of Software Awards 2021

CRMiUM is the official Premium Partner of Zoho since 2016

We have helped 200+ customers to make their business autometed on Zoho Platform

solutions for business from CRMiUM

Platform selection
We help to select a CRM/ERP/HRM platform for those who are not versed in the IT solutions market and are afraid of making a mistake
What is included:
  • We conduct interviews, clarify areas of concern and tasks
  • We clarify the features of your business processes
  • We analyze the collected information
  • We provide reasonable recommendations for using Zoho or another CRM/ERP/HRM platforms if it is more suitable
  • We demonstrate the live operation of the systems that you are interested in
Zoho Audit
We find growth points for improving the business processes of those who already use CRM
What is included:
  • We conduct an audit of your business processes
  • We analyze the quality of your CRM settings
  • We recommend improvements to your CRM that will increase efficiency
  • We give recommendations on business processes, the platform, and solving current problems
  • We go beyond the CRM system, we give recommendations on the automation of your business in general
Preparing processes for automation
For companies that have a "mess" in their processes and there is a risk of getting automated chaos
What is included:
  • We analyze the current processes
  • We identify non-optimal processes: duplication, "bottlenecks", slow stages, unnecessary documents and reports
  • We make recommendations for process optimization
  • We describe the processes for subsequent automation
  • We generate a set of KPIs for monitoring each process
  • We model reports and dashboards for process analysis
Turnkey Zoho implementation
For those who want to delegate the implementation to professionals and get a working CRM system
What is included:
  • We divide the system setup into sprints (1-2 weeks)
  • We set up Zoho and integration with other systems
  • Each sprint we demonstrate an intermediate result, make adjustments based on feedback
  • We conduct user training and record video instructions for working with HubSpot
  • We load the primary data for working in the system
  • We support the launch - we work with the objections of employees, make adjustments, advise
Support and development of Zoho
For companies that want to constantly improve their processes
What is included:
  • We assign a professional team of integrators to your CRM that specializes in implementing Zoho
  • We respond quickly to any request, as well as make suggestions for improving your CRM system ourselves
  • We constantly refine and optimize CRM so that your business gets the maximum benefit from the system
  • We monitor the new products of Zoho and implement them if necessary
  • We conduct additional training and update the instructions
  • We periodically conduct a full audit of the system, remove old unclaimed processes and recommend the introduction of new functions
Outsourcing Zoho Administrator
Assistance those companies that have already implemented Zoho and want the system to have perfect order and reliable analytics
What is included:
  • We select a CRM administrator for your company
  • We train the administrator in all the subtleties of setting up Zoho
  • Administrator:
    - monitors the quality of the CRM system management by employees
    - prepares reports from CRM, builds dashboards, extracts any information from CRM on request
    - adds and disables users, distributes access rights
    - advises employees on working in CRM, trains new ones
    - does many other benefits for the CRM system
  • The administrator has access to all the training programs of CRMiUM and to the consultations of highly qualified experts that specialize on Zoho, due to this, he or she is constantly developing and has up-to-date knowledge

stages of work

on the implementation of

Business audit
We analyze the company's business processes, give recommendations on setting up CRM and automating the business entirely
We set up a CRM system, interface and, if necessary, additional applications in stages
We implement CRM, integrating it with other systems, and upload the data necessary for work
We train users to work in CRM, record ready-made videos and conduct consultations
We fully accompany you at all stages of implementation, with subsequent technical support and process optimization

Our cases
of implementation ZOHO

Coffee Group

We helped a company that supplies coffee and related goods to offices to build a great service!


In just 3 months, we automated the processes in the educational company and ensured rapid growth


Automated sales for an IT company from the rating “The Global Outsourcing 100”


Optimized HR processes in the software development company

Big Money

Automated sales of events and courses in the largest educational project for entrepreneurs in Ukraine

Kreston Ukraine

We brought the audit and consulting company to a new level of process automation and analytics

Natural Links

We created a single information space with clients for a company that helps in SEO optimization


The production of natural cosmetics has been fully automated

Nebesna Krynytsa

Automated all processes of attracting and serving customers in a water delivery company with 1000+ orders per day

Our customers
are satisfied

-- / --
CRMiUM are business automation monsters!
The best of all I know. They have two main advantages: the ability to quickly produce results and the best Zoho CRM platform. I have repeatedly recommended the guys to other entrepreneurs and received only gratitude in return. And they also make super-dashboards by which I control the situation in the sales department faster!
Andriy Pivovarov
Co-Founder "Соль", "GoIT", "GoITeens"
Well done guys! Working with them is a pleasure!
Clear, attentive, pleasant. And I'm not even talking about the quality of the solution they provide. I studied the existing offers on the market for a long time before giving my preference to someone. I chose them and have no regrets. Thank you for your work! I recommend to all!
Olga Yarkho
Founder of event agency "Mmedia"
I recommend an excellent team of integrators
For high-quality interaction and very fast communication always. We implemented and set up Zoho Analytics and Zoho People for several countries. What I like most about the interaction is that they don’t let me make a mistake in the requirements and always tell me where and why something won’t work, and how it needs to be done to make it work.
Egor Kilimnyuk
People Operations Specialist in "the Guide"
Thanks to CRMiUM company for help
Although Innovecs is not a simple client, with a huge number of interconnected and constantly changing processes, the CRMium team is always ready to listen to the most daring ideas, suggest a technical solution and bring it to implementation. Our joint brainstorms bring great pleasure!
Nataliya Zub
Head of Manufacturing, Supply Chain & Logistics in Innovecs
One of the most positive experiences of interaction with a Ukrainian company
I worked with Crmium on a small but very specific project that I couldn't figure out on my own and so other companies. In addition to deep professional expertise, I can note a clear and responsive client service. If there are still questions about Zoho, then I will definitely not waste time - I will immediately turn to Crmium.
Oleksandr Zdrok
Head of the IT Academy in "Fozzy Group"
Professionalism, maximum support and human approach!
The guys listened in detail to all the comments and wishes, proposed solutions according to the budget and implemented the CPM setup in the shortest possible time, even faster than we expected. I want to note the professionalism and flexibility of the approach. Your wishes, as a simple client, will be listened to, understood and implemented!
Ihor Sandik
Coach in "Power of Sales"

Need help in choosing the right solution?

Submit a request to get a free advice and help from our expert

    What is Zoho CRM?

    Zoho – one of the world's most popular platforms for automating small and medium businesses. Zoho allows you to automate all key business processes: sales, marketing, service, finance, hr, internal and external communications. The platform is cloud-based, which means that you do not need to buy or rent your own servers and maintain them. You simply pay for a subscription and use Zoho apps on your computer or smartphone.

    1. Zoho CRM. This is a convenient cloud solution that allows you to fully automate the marketing and sales department.
    2. Zoho Creator. It is a platform on which low-code business applications are developed.
    3. Zoho Recruit. It is used to optimize the process of finding applicants and their subsequent hiring.
    4. Zoho People. Allows you to manage staff through one convenient and intuitive environment.
    5. Zoho Finance Plus. This is a practical, powerful, modern platform with which you can automate various financial transactions.
    6. Zoho Projects. A powerful cloud tool with which you can manage various projects, distribute tasks to employees and track the final or intermediate result.
    7. Zoho Connect. This module allows you to organize effective work on joint projects for your employees.
    8. Zoho Workplace. It is a set of modules for creating a full-fledged workspace. Your employees will be able to communicate with each other, store files in it, set tasks and complete them.
    9. Zoho Analytics. This module is used for data analysis and BI self-service. With it, you can create the necessary diagrams or other visualizations, which makes it easier to work with information.
    10. Zoho Flow. This is a modern platform that allows you to combine various web applications, link them together and automate workflows of varying complexity.

    What are the best uses for Zoho?

    Zoho is suitable for companies that have already passed the “startup” stage, have begun to scale and want to comprehensively automate their business processes. Zoho is also perfect for those types of businesses where the processes are complex and pipelined, since the capabilities of the platform allow you to very flexibly adapt applications to any need. Another goal that Zoho professionally closes is analytics. Thanks to the built-in designers in Zoho, you can build almost any reports and dashboards without the involvement of programmers.

    How is Zoho CRM different from the competition?

    Zoho's main competitive advantage is one of the best "functionality/cost" ratios on the market. Zoho is quick and easy to set up and integrate with any modern IT systems. Separately, it is worth mentioning mobile applications - they are considered by Zoho to be among the best in the industry and do not require separate settings. Those. all processes configured in the main (computer) Zoho platform will work identically in mobile applications.

    Zoho One is a practical business package solution. For the price of one CRM, you get not only it, but also 40 additional modules that allow you to integrate the system by launching marketing and financial tools, setting up effective communication channels.

    he implementation of Zoho CRM allows you to significantly increase the level of sales, automate certain processes of the marketing department, simplify the procedure for concluding an agreement, and also receive a detailed report on the work done. This system is suitable for both small companies and full-fledged enterprises that employ thousands of employees.

    Zoho CRM integration is carried out in several stages, taking into account the characteristics of your business, the structure of the company and its divisions. This process takes some time, but does not affect its functioning. Running processes will not be stopped – the implementation takes place in parallel, with the demonstration of results at different stages of work. CRM integrates with the existing portal, online store, communication channels (telephony, Viber, Telegram, WhatsApp), payment systems and other available tools. Our specialists develop an integration plan and strictly adhere to it so that the whole process goes as quickly and efficiently as possible.

    Benefits of Zoho CRM

    The advantages of this product include:

    1. Ease of use. The system has a convenient, intuitive interface, which will not take much time for your employees to master it. CRM, through thoughtfulness and functionality, provides easy migration from spreadsheets or other tools without losing existing data or reformatting it.
    2. Modular structure. Only the tools necessary for the operation of your business are selected and implemented, which simplifies the work of the integrator and reduces the price of the service. In the future, it is possible to add new functions, if necessary.
    3. Automation of business processes. This allows you to save resources, increase employee efficiency, reduce transaction costs, track the life cycle of customers after implementation, etc.
    4. High level of security. Your databases and other information are stored in cloud services, so they are protected from damage, destruction or unauthorized access. Backups are created automatically, which reduces the cost of hiring professional system administrators.
    5. Detailed support. We train your staff in detail to work with the system, help you understand new features and capabilities, release training videos and documentation. We believe that it is not enough just to set up and implement Zoho CRM, you need to ensure that it works as efficiently as possible, and that each employee knows how to use it.

    With Zoho CRM, you can not only automate the work of your sales and marketing department, but give a powerful impetus to the development of your business.

    Why you should contact with us

    The CRMiUM company has been implementing automation systems for several years. During this time, we have assembled a team of professionals and have accumulated sufficient experience to solve problems of any complexity. We offer:

    1. Actual prices for our services, an individual approach to each client, taking into account the peculiarities of the business.
    2. Full work, from the selection of a suitable CRM to integration with Instagram and staff training.
    3. Permanent technical support, detailed consultations on any issues that arise in the process of working with Zoho CRM.

    Contact us, we are ready for mutually beneficial cooperation.

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