THE SYSTEM WORKS
Achievements and awards
CRMiUM is the official partner of Creatio
solutions for business from CRMiUM
- We conduct interviews, clarify areas of concern and tasks
- We clarify the features of your business processes
- We analyze the collected information
- We provide reasonable recommendations for using Creatio or another CRM/ ERP / HRM platforms if it is more suitable
- We demonstrate the live operation of the systems that you are interested in
- We conduct an audit of your business processes
- We analyze the quality of your CRM settings
- We recommend improvements to your CRM that will increase efficiency
- We give recommendations on business processes, the platform, and solving current problems
- We go beyond the CRM system, we give recommendations on the automation of your business in general
- We analyze the current processes
- We identify non-optimal processes: duplication, "bottlenecks", slow stages, unnecessary documents and reports
- We make recommendations for process optimization
- We describe the processes for subsequent automation
- We generate a set of KPIs for monitoring each process
- We model reports and dashboards for process analysis
- We divide the system setup into sprints (1-2 weeks)
- We set up Creatio and integration with other systems
- Each sprint we demonstrate an intermediate result, make adjustments based on feedback
- We conduct user training and record video instructions for working with Creatio
- We load the primary data for working in the system
- We support the launch - we work with the objections of employees, make adjustments, advise
- We assign a professional team of integrators to your CRM that specializes in implementing Creatio
- We respond quickly to any request, as well as make suggestions for improving your CRM system ourselves
- We constantly refine and optimize CRM so that your business gets the maximum benefit from the system
- We monitor the new products of Creatio and implement them if necessary
- We conduct additional training and update the instructions
- We periodically conduct a full audit of the system, remove old unclaimed processes and recommend the introduction of new functions
- We select a CRM administrator for your company
- We train the administrator in all the subtleties of setting up Creatio
- monitors the quality of the CRM system management by employees
- prepares reports from CRM, builds dashboards, extracts any information from CRM on request
- adds and disables users, distributes access rights
- advises employees on working in CRM, trains new ones
- does many other benefits for the CRM system
- The administrator has access to all the training programs of CRMiUM and to the consultations of highly qualified experts that specialize on Creatio, due to this, he or she is constantly developing and has up-to-date knowledge
stages of work
on the implementation of
of implementation Creatio
We opened up new opportunities by integrating a customer interaction system for a large retailer in Georgia
We implemented a painless “move” from the system of Russian origin to the Ukrainian one for an online school
Automated sales of events and courses in the largest educational project for entrepreneurs in Ukraine
We helped a company that supplies coffee and related goods to offices to build a great service!
Optimized HR processes in the software development company
Automated sales for an IT company from the rating “The Global Outsourcing 100”
Need help in choosing the right solution?
What is Creatio CRM?
For what purposes is Creatio CRM best suited?
How is Creatio different from competitors?
- package solutions throughout the entire Customer Journey cycle, from the stage of getting to know the brand to closing a deal, fulfilling an order and servicing;
- the ability to customize business processes of any complexity and branching through the use of built-in tools;
- building multi-stage sales funnels;
- detailed analytics and planning;
- the ability to deploy a CRM system in the cloud, on client servers.
Implementation of Creatio CRM automates all major business processes and improves the work of marketing, sales and service departments. This is a universal low-code platform that allows you to create unique IT solutions that are maximally optimized for specific tasks and types of business.
Creatio CRM is the best option for large and medium-sized companies. It is modular, which allows you to implement only those features and capabilities that your business really needs. The system is included in the top 10 best CRM in the world. She regularly receives prestigious awards and prizes at various competitions, and also has thousands of positive reviews from analytical and professional agencies.
Advantages of Creatio CRM
The advantages of this system include:
- Affordable price. The subscription fee for use is significantly lower than other analogues.
- Working principle based on Low-code and No-code. This makes it much easier to implement Creatio CRM than other systems. In the future, functions can be expanded without the involvement of expensive specialists.
- Modern architecture. It supports vertical and horizontal scaling, built on the principles of microservices.
- Ability to integrate with an existing website, online store, telephony, various payment systems, Instagram, Viber, Telegram, WhatsApp, etc.
- The presence of an open API for the possibility of integration with various systems.
This is a completely open platform that can be customized to fit the needs of the enterprise.
Also, the advantages of Creatio CRM include the presence of built-in advanced analytical tools, the ability to fully automate sales with control over efficiency at each stage, a single customer base and multi-channel marketing.
Why you should contact us
If you are interested in the integration of the Creatio installation in Ukraine or any other country, then you should contact CRMiUM. We are engaged in the implementation of this software, its fine tuning for the specifics of your business, staff training and subsequent technical support.
The work is carried out in several stages with detailed reporting and demonstration of the results achieved. It is mandatory to take into account the nuances of the company, its business processes, features, etc., which allows you to configure the system as efficiently as possible. We have rich experience as integrators, we employ real professionals who are well versed in all the intricacies of business and CRM.