Third-level partnership with Creatio: facts and real-life cases
We have strengthened our collaboration with Creatio, achieving the third level of partnership! To reach this milestone, we didn’t just meet KPIs – we exceeded them significantly.
This achievement means enhanced expertise, stronger positioning in the enterprise segment, new horizons in AI solutions, and increased trust from companies that know:
The CRMiUM team not only meets expectations but surpasses them!
Our partnership with Creatio marks a significant collaboration with a leading market player ranked among visionaries alongside SAP, Microsoft, and Oracle.
«Creatio keeps pace with global trends and opens new horizons for AI-driven solutions, with demand for these applications already flowing in», says Serhiy Maruseychenko, Head of Practice Creatio
With Creatio AI, building AI-based solutions becomes accessible to everyone. The platform offers a robust suite of modern tools powered by intuitive no-code solutions:
- Transparent management for full visibility in administering and controlling AI usage across the organization
- Automation of routine tasks, allowing sales teams to focus on strategic goals
- High-quality analytics via sales dashboards, lead scoring, communication template generation, and many more
Leading companies choose us for Creatio implementation
Together with Creatio, we have successfully delivered projects for Alta Retail, VIDI, Taryan Group, Alterra Group, JustSchool, Özen Finance, FloorBest, and others.
Although some cases remain confidential due to NDAs, we strive to provide examples that illustrate the practical application of these systems. Here are a few success stories:
- Optimized and accelerated business processes to enhance the operational efficiency of the English language school «JustSchool»
Implemented an effective task distribution mechanism for 50 operators, reducing task assignment time from 20-30 seconds to just 1 second. This eliminated operator delays and boosted sales efficiency
- Seamlessly migrated from a Russian-origin system to a Ukrainian solution for the online school «Матема»
Fully configured client application processing workflows, migrated all data to a new environment, and ensured effective operations in the new CRM system
- Unlocked new opportunities by integrating a customer interaction system for Georgia’s major retailer «LLC Alta Retail»
Created a consolidated client database with data updates and flexible segmentation capabilities. Enabled bulk mailings and SMS notifications with feedback and activity tracking
Visiting Creatio’s office in Kyiv
Achievements are great, but we remain inspired to plan for the future. We visited the Creatio office in Kyiv to discuss perspectives and immediate plans, exchange expertise, and align on large-scale collaborative projects. Together, we meticulously planned the next steps for productive cooperation with the corporate segment and laid out strategies for the upcoming year!
The outcomes of this meeting marked another milestone in building a productive and long-term partnership. We are confident that these plans will allow us to develop even more innovative solutions for our clients.
Our achievements are the result of relentless hard work and our pursuit of excellence in everything we do!
Got Questions? We’ve Got Answers
What does the "third-level partnership" with Creatio mean for clients?
Achieving the third level of partnership is a testament to CRMiUM's deep expertise and high volume of successful implementations. For our clients, it means guaranteed high-quality service, priority access to technical support, and the most advanced knowledge in deploying Creatio’s enterprise-grade solutions.
How does Creatio compare to global giants like Microsoft, SAP, or Oracle?
Creatio is officially recognized by top analysts as a "Visionary" in the CRM market. It stands out because of its unique combination of a powerful CRM and a robust no-code platform. This allows for much faster deployment and greater flexibility compared to more rigid traditional systems.
What are the benefits of using a No-Code platform like Creatio?
No-code tools allow businesses to build and modify their processes without writing a single line of code. This dramatically reduces the cost of ownership, speeds up the digital transformation process, and empowers business users to adapt the system to market changes in real-time.
How does Creatio AI help sales teams focus on strategic goals?
Creatio AI automates the "busy work"—it handles routine data entry, generates communication templates, and performs lead scoring. By removing these manual tasks, sales reps can spend 100% of their time on high-value interactions and closing complex deals.
Can I monitor and control how AI is used within my organization?
Yes, Creatio provides transparent management tools. Administrators have full visibility into how AI models are used, ensuring that data security and corporate standards are maintained across all departments.
How did CRMiUM optimize business processes for JustSchool?
The main challenge was slow task distribution. We implemented a mechanism that reduced the time to assign a task to an operator from nearly 30 seconds down to just 1 second. This eliminated delays for 50 simultaneous operators and significantly boosted their sales efficiency.
