«Karpatbud Corp.»
25+ years on the development and construction market
iUM
Case
Company:
How did it all begin?
- The customer appealed for assistance with poorly customized system and having some difficulties with the previous contractor
- It was necessary to conduct audit of the current system, swift and adequate customization for the present and future processes
- It was required to fix bugs of previous integration
- There was a request for additional functionality: setting up auto-reminders for managers, integration with Facebook, integration with the company's website, changing the telephony provider to a better one
- The customer needed continuous maintenance and development of the system
What was implemented?
amoCRM + Telephony “Sipuni”, “results grid” Flastris, payment service
Result:
- All bugs and mistakes made by the previous integrator were fixed, now the system works smoothly and failless
- The necessarily functionality for the business processes workflow was configured and integrated
- Managers work according to the regulations, filling out the system correctly
- CRM system contains all updated information about clients and deals
- Management has started to use the analytics before making the decision
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